Returns and Refunds

To exercise the right of withdrawal, send the package back within 14 days of receiving the goods. We accept the return of any item without hesitation, as long as it is in good condition and in compliance with the terms and conditions of use, which we recommend that you consult. 

The shipping will be at your expense as required by law. 

Send everything to: 
Natura Amica C / O Zeca Srl 

Larzano locality 

29029 Rivergaro (PC) 
For the return, we strongly advise you to opt for an insured mail system and in no case the cash on delivery; keep in mind that items delivered to a different address or a different system from the one above will not be taken into consideration nor considered valid. 


Refund method: 

Thererefund of the sumit will take place in one of the following ways and no later than30daysfrom the acceptance of the return (i.e. from the arrival of the package in our warehouses): 

  • If you paid for the order withPapercredit card we will re-credit the amount paid for the returned item on the same card used to complete the Order. 
  • If you paid withPayPal: we will re-credit the amount to be refunded to the same Paypal account used to complete the order.